- Email:
hello@oncallpeople.com
-
Call us at:
+1 919 228 6348
Welcome to On Call People Inc, a website available at oncallpeople.com ([collectively], the “Site”). The Site and related services (collectively, the “Services”) are owned and operated by On Call People Inc (“OCP,” “we,” “us,” or “our”). We have developed this Privacy Policy to inform users (“User(s),” “you,” or “your”) about how we collect information in the course of conducting our business, including on the Site, how we use the collected information, and a User’s choices with respect to the collected information.
Please read this Privacy Policy carefully. If you do not agree to be bound by this Privacy Policy, then do not access or use the Site. By accessing and/or using the Services, you accept and agree to be bound by this Privacy Policy. This Privacy Policy is hereby incorporated by reference into the Terms of Use [see above]. Your use of our Services and any Personal Data (as defined below) you provide through the Site(s) is always subject to this Privacy Policy.
The Content PROVIDED BY OUR SERVICES is INTENDED SOLELY AS AN INFORMATIONAL REFERENCE TOOL FOR HEALTHCARE PROFESSIONALS AND IS not intended to be a substitute for the judgment of healthcare professionals nor to replace professional medical advice, diagnosis, or treatment. You must be at least 18 years old to access this site and use our services. If you are under 18 years old, you are not permitted to use this Site or any part of the Services for any reason. You must be of legal age required by the state or province you are in to use our Services. It is your responsibility to know whether you are legally able to use our Services.
Access to this Site is intended only for Users located within the United States. OCP MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND THAT USE OF THIS SITE OUTSIDE OF THE UNITED STATES IS LAWFUL OR PERMISSIBLE. Those who access this Site from other jurisdictions are responsible for their compliance with local laws pertaining to the use of this Site and our Services. Your access to this Site and use of our Services is at your own risk and you are responsible for compliance with all applicable laws, rules, regulations, and treaties.
If you have any questions about this Privacy Policy, please contact us at hello@oncallpeople.com or at the contact information found below.
When you use the Site, we collect and process the following types of information:
a. Non-Personal Data
We collect information about your use of our Services, including, but not limited to, your Internet connections, computer equipment, web browsers, sites visited before using or accessing our Site, sites visited after leaving our Site, and other similar information about traffic and usage, as you navigate to, through, and away from our Site. This is called “Non-Personal Data” because it does not identify you, but provides insights to us regarding your use of the Services.
We also use automated data collection tools, such as Cookies and Web Beacons, to collect certain types of Non-Personal Data. You can set your browser to reject Cookies, but that may limit your use of some convenience features on the Services.
Web Beacons are tiny graphics with a unique identifier that may be included on our Services for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Services, and to monitor how many visitors view our Services. Unlike Cookies, which are stored on the device, Web Beacons are typically embedded invisibly on web pages or in e-mails.
Log Data refers to certain information about how a User (including both account holders and non-account holders) uses our Services. Log Data may include information such as a User’s Internet Protocol address, browser type, operating system, the pages or features of our Services to which a User browsed and the time spent on those pages or features, search terms, the links on our Services that a User clicked on, and other statistics.
b. Personal Data
When you register to use our Services, set up an account, respond to communications (e.g., requests for feedback), contact us via phone, e-mail, or postal mail, and so on, we will collect certain types of the information you provide to us. This includes your e-mail address and NPI number and, if you choose, your phone number and job title/role. This type of data is called “Personal Data” because it can be used to identify you.
You may not in any manner transmit or submit any content or data which personally identifies a patient, such as using a patient’s name or derivation thereof as a “Patient Identifier,” and/or which links any personally identifiable patient to any healthcare data which you have entered into the Services. WE WILL NEVER KNOWINGLY ACCEPT PERSONALLY IDENTIFIABLE INFORMATION ABOUT ANY PATIENT AND WE RESERVE THE RIGHT TO IMMEDIATELY TERMINATE ACCESS TO THE SERVICES AND TAKE ANY NECESSARY LEGAL ACTION AGAINST ANY USER WHO PROVIDES PERSONALLY IDENTIFYING INFORMATION ABOUT A PATIENT.
Collectively in this Privacy Policy, Personal Data and Non-Personal Data is referenced as “Data.”
c. Geolocation Data
You may choose to allow us to access your location by granting the Site access to your location when prompted or through your device’s location services settings. You may change these settings on your device.
When you connect to the Services, we are able to recognize the internet (IP) address of the computer providing you with internet access. Our use of this IP address may be to help diagnose problems with our server or otherwise administer our Services. This IP address may also be used to gather broad demographic information. Your IP address is never associated with you as an individual and is never provided to another company or organization.
d. Third-Party Social Networking Services.
Additionally, if you choose to access, visit, and/or use any third-party social networking services, such as Twitter, that may be integrated with our Services, we may receive your Personal Data and other information about you and your computer, mobile, or other device that you have made available to those social networking services, including information about your contacts on those services. Your decision to use a social networking service in connection with our Services is voluntary. However, you should make sure you are comfortable with the information your third-party social networking services may make available to our Services by visiting those social networking services’ privacy policies and/or modifying your privacy settings directly with those services.
We do not sell or rent Data to any third parties. We use information collected by clickstream data collection, web pixels, and cookies to improve website navigation, make personalized features and other services available to you, to generate statistical information, monitor and analyze User traffic and usage patterns, monitor and prevent fraud, investigate complaints and potential violations of our policies, to improve the our content and the materials and Services that we describe or make available through the Site and to otherwise help administer and improve the Services.
When you provide us with Personal Data to register an account, you acknowledge that you consent to our collecting such Personal Data and using it for that specific purpose only. If we ask for your Personal Data for a secondary purpose, such as marketing, we will either ask you directly for your express consent or provide you with an opportunity to opt out.
Except as otherwise stated, we may use Data we collect from you for the legitimate business purpose of providing our Services to you, including, but not limited to:
We may anonymize or aggregate Data that we collect from the use of the Services, such as de-identified location information, information about the computer or device from which you access the Services, market trends, and other analysis that we create based on the information we receive from you and other Users.
We do not sell or rent Personal Data to marketers or third parties. We do not currently utilize the services of third-party service providers, however, if we do develop relationships with trusted third parties in the future, we shall update this Privacy Policy accordingly. Otherwise, we will not share any Personal Data that we have collected from or regarding you except as described below:
We do not serve targeted advertising; however, when you use the Internet, unaffiliated parties such as ad networks, web analytics companies, and social networking platforms may collect information about your online activities over time and across our and other websites. This information may be used to provide advertisements for products and services that may interest you, and those companies may use Cookies, clear GIFs, and other tracking technologies. We do not track your activity across different websites or online services.
We take reasonable steps online and offline to safeguard the Personal Data that you provide to us. All Data is encrypted at rest and in transit and all communication between Users and our Site is done through Secure Sockets Layer (SSL) encrypted connections (HTTPS). Data stored in our databases and the disks on each of our servers are encrypted using industry-standard encryption. We also require unique account identifiers and passwords that must be entered each time users access the Services.
Nonetheless, it is common knowledge that transmission of information via the internet is not wholly secure and we cannot guarantee the security of your Personal Data or any other information transmitted to or through any of our Services. Any transmission of Personal Data or other information is at your own risk. By using our Services, you acknowledge and accept these risks. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us or that is otherwise provided to us and we cannot be responsible for the theft, destruction, or inadvertent disclosure of information. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Services. Any transmission of information is at your own risk. By using our Services, you acknowledge and accept these risks.
If you have any questions about security on our Services or if you become aware of any unauthorized use of an account, loss of your account credentials, or suspect a security breach, notify us immediately via e-mail at hello@oncallpeople.com. If our security system is breached, we will notify you of the breach only if and to the extent required under applicable law.
You may change, edit, update, or delete the information you provided when you set up your account through our Services and at any time within through your account settings. You may also request the deletion of this information by sending an e-mail to hello@oncallpeople.com.
If we have received express consent, we do send e-mails to Users with information about our Services, industry news and developments, and other updates that we believe may be of interest to you. Users may opt out of receiving these e-mail messages by contacting us via e-mail at hello@oncallpeople.com or by clicking on the “unsubscribe” link found at the bottom of every e-mail that we send. Please note that if you opt-out of receiving marketing-related e-mails from us, we may still send you important administrative messages, such as information pertaining to your purchase order, that are required to provide you with our Services, as applicable.
Protected Health Information (PHI) refers to all information (oral, paper-based documents, and electronic documents) that relates to an individual including but not limited to:
1. Minimum Necessary
a. When using or disclosing protected health information, we will take reasonable efforts to limit protected health information to the minimum necessary to accomplish the intended purpose of the use, disclosure, or request.
b. Minimum Necessary provisions will not apply in the following circumstances:
c. Before using or disclosing information we will consider two basic questions:
2. Specified Use in Business Associate Contract
We will only use PHI given to us by a covered entity (healthcare provider, health plan, or healthcare clearinghouse) in accordance with the specific use and purpose specified in the Business Associate Contract with the covered entity. The use and purpose will be confined to purposes of treatment, payment, or healthcare operations for the covered entity or for uses and disclosures for which the covered entity has specific authorization from the individuals (to whom the PHI belongs) to do so.
3. Disclosure for a Deceased Individual
We may use and disclose a deceased individual’s PHI to family members and others who were involved in an individual’s care, unless doing so is inconsistent with any prior expressed wishes or preferences of the deceased individual.
4. To Avert a Serious Threat to Health or Safety
We may use and disclose PHI about individuals when necessary to prevent a serious threat to the individual’s health and safety or the health and safety of the public or another person. Any disclosure, however, would only be to someone able to help prevent the threat.
5. Lawsuits and Disputes
PHI may be disclosed in response to a subpoena, discovery request, or other lawful order from a court.
6. As Required by Law
We will disclose PHI about individuals when required to do so by federal, state, or local law.
7. As Permitted by Law
To the extent that the law permits us to release information, we may disclose PHI if asked to do so by a law enforcement official as part of law enforcement activities; in investigations of criminal conduct or of victims of crime; in response to court orders; in emergency circumstances.
1. We are obtaining following information related to patient from EHR Software:
We are not writing any data to EHR Software.
2. We take 2 data sets from Epic. Dataset 1 is the Epic user information so we can allow them to use Single-Sign-On and easily launch our solution from within Epic. Dataset 2 is patient information excluding any clinical information allowing the providers to add soft-notes and hand-over patients when their shifts complete.
3. We do retain data processed by Our App for 18 months and then delete it unless the customer wishes for the information to be removed quicker. Customer can request for data retention for more than 18 months to maximum 60 months and it will be mentioned in BAA.
4. We keep the information for 18 months and then delete it unless the customer wishes for the information to be removed quicker. Customer can request for data retention for more than 18 months to maximum 60 months and it will be mentioned in BAA.
5. We or our App neither do share or transfer any data with any third-party or third-party product nor give an access to any third-party or third-party product.
In accordance with the Children’s Online Privacy Protection Act (“COPPA”), we will never knowingly request or solicit Personal Data from anyone under the age of thirteen (13) without verifiable parental consent. In the event that we receive actual knowledge that we have collected such Personal Data without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practical.
Unless otherwise described or requested by you, we will retain your Data only for as long as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. At any time, users may request deletion of their accounts by e-mailing hello@oncallpeople.com. When you delete your account, it cannot be recovered.
Please note that we do retain Non-Personal Data, including aggregated, de-identified data for the purposes described in the section titled, “Use of Data.”
Our Services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. Such links do not constitute an endorsement by us of those other websites, their content or services, or the persons or entities associated with those websites. This Privacy Policy does not apply to third-party websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies and terms of all third-party websites or services that you may visit.
California Civil Code Section 1798.83 permits California residents to request and obtain a list of what Personal Data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, California residents are entitled to request and obtain such information, by e-mailing a request to hello@oncallpeople.com.
We reserve the right to modify and update this Privacy Policy at any time by posting an amended version of the statement on our Site. Please refer to this policy regularly. If at any time we decide to use Personal Data in a manner different from that stated at the time it was collected, we will notify you either on the panel home page of our Site or via e-mail.
Because protecting your privacy is important to us, you may always submit concerns regarding our Privacy Policy on the contact us page. We will attempt to respond to all reasonable concerns and inquiries expeditiously.
If you have any questions or comments about our Privacy Policy, please contact us at:
By e-mail: hello@oncallpeople.com
By regular mail:
On Call People, Inc
5000 Centre Green Way, Suite 500
Cary, North Carolina 27513
Welcome to the Privacy Policy (hereinafter referred to as the “Policy) for the website located at www.oncallpeople.com and its mobile optimized version (the “Site”). We, On Call People, Inc. (hereinafter, “OCP”, “our”, “us” and/or “we”) own and operate the Site and any and all products and services therefrom (the “Service”). This Policy constitutes a legal, binding agreement between you (“you”, “your” or “user(s)”), a user of the Site and/or our Service; and OCP.
This Policy informs you of our practices and procedures regarding the collection, use, treatment and disclosure of your personal data and other personally identifiable information we may receive from our users, vendors and/or partners. For purposes of this Policy, the Site shall be the initial contact between you and OCP, and will serve as initial point of collection of any personal data you may provide us. Please, carefully read this Policy and our applicable Terms of Use (the “Terms”), incorporated herein by reference.
This Policy applies only to people who wish to use our Services. If you do not need or do not want to use our Services, please close this web tab and exit the Site. As used herein, the terms “use”, “collect”, “treat”, “process” and “disclose”, when related to personal information and other data, include use of cookies inside a computer, and statistical and analytical complication thereof for the creation of aggregate databases and marketing strategies; also including but not limiting, the storage, use, combination, integration, disclose, process and transfer of such personal information within our affiliated companies or other third parties.
Our Policy may change and be updated from time to time, and therefore we strongly suggest that you revise it back frequently for any updates. We will prominently post the update on the Site, send you an email or otherwise notify you of any material changes to the Policy. We hereby reserve the right to update the Service, the Site, the Terms and/or this Policy, at any time and without prior notice to you, and at our sole and final discretion. Your continued use of the Service after the effective date of modifications to the Policy, either by registration or simple use thereby indicates your acknowledgement of any modifications thereof.
Through the simple use of the Site, you hereby represent that you are at least eighteen (18) years of age, or older, as of the date of first access to the Site. In compliance with the terms and conditions of the Children’s Online Privacy Protection Act (‘COPPA’), Couponb.us does not (knowingly) collect any kind of information from any person under the age of thirteen (13) years. We will delete data associated with any account for which we obtain actual or purported knowledge that the user associated thereon is not at least thirteen (13) years old. Therefore, persons under the age of thirteen (13) may only use our Service and access our Site under the direct supervision of an adult guardian or parent.
In order for you to receive our Services and for us and our partners, licensors, suppliers and affiliates to provide them, we may collect personally identifiable information from you, including but not limiting to: name, address, email address, mobile telephone number, postal code, age, date of birth, personal mobile device identifier, account information, IP address, etc.
Accordingly, we will undertake the open and transparent management of personal information via our Services and this Policy, will provide you the option of using a pseudonym where practicable in the Site, disclose how your personal information can be used and disclosed (including overseas), maintain the safety and integrity of your personal information, and will enforce your individual right to access and correct your personal information.
We may also collect certain personally identifiable information from you when you log in to our Site through the functionality of using your credentials with third party websites or applications (e.g. Google, Facebook, Twitter) for single-sign-off and, in such cases, we will not collect more information about you from these accounts beyond the personal information such third party service providers release to us.
In compliance with the CAN-SPAM Act, we offer free opt-out mechanisms in every commercial request and email we sent to our users and, therefore, you may opt out of different types of communications using the unsubscribe link found in the footer of the emails sent or through the settings on the Site or your mobile device.
From time to time, we may collect sensitive personal data about you. For purposes of this Policy, “sensitive personal data” shall mean, including but without limitation, your racial or ethnic origin, health data, political opinions, religious or philosophical beliefs, trade-union membership, religious beliefs or affiliations, financial data like credit card or bank information, philosophical beliefs, sexual orientation or practices, criminal record, biometric information and templates. You can rest assured that we undertake all necessary industry standard safety measures to safeguard your financial information.
We will use any and all personally identifiable information collected to provide our Services. We may also use your personally identifiable information to undertake assessments, audits, create aggregated databases, and obtain analytics and data which allows us to deliver a better Service, improve the Site and appertaining technologies of OCP.
We will not sell any of your information to any third party, and we shall take commercially reasonable steps to maintain the security of your information. We use industry standard security measures to protect your information from unauthorized access, including secure hardware and software.
Notwithstanding the foregoing, we hereby reserve the right to release your information when we reasonably believe you to be in breach of our Terms and/or Policy. We will also release any and all collected information and/or personal data under the following circumstances:
From time to time, we may share our users' personal information to our Clients and authorized third party service providers which perform certain services on our behalf. These services may include, but will not be limited to: community management, customer service, analytics, user engagement, marketing, surveys and other features offered through our Site. We may also share part or all of your personally identifiable information to other Workers of the Site, in order to facilitate work requests of Clients to be undertook. Clients may receive certain data about you, such as pin addresses, numbers, keystrokes, code, documents, tables, charts, images and content generated by you.
Our Site is hosted in the United States of America (‘USA’); therefore is subject to applicable USA law. If you are accessing our Service from other jurisdictions, please be advised that you are transferring your personal information to us and, thus, by using our Site, you hereby consent to that transfer of information to the USA or to any other country in which OCP operates its facilities
If you are located in regions with laws governing data collection and use that may differ from USA law, please take into account that we may transfer your information to a country and jurisdiction that does not have the data protection laws as stringent as those in your jurisdiction.
We continuously try to improve our user experience, and to give you the best choices for providing, editing or removing certain personally identifiable information collected by us from you, as well as choice over how we contact you. Generally, you will be able to edit, select or delete the amount and type of information you provide to us when using our Site, usually in the settings section of your account. You may also contact us to request any additional changes to your personally identifiable information by email at: contact@oncallpeople.com.
Personal data owners’ rights and revocation of consent
Any user of our Site and Services has the right to make a request to us in order to uphold his rights to:
The enforcement and upholding of your rights to access, rectify or cancel your personal data and/or object or otherwise revoke your consent should be requested in writing to us and must include, at the least, the following information: (i) your name, address and e-mail address in order to notify you of the response to your request; (ii) documents establishing your identity; and (iii) a clear and concise description of the personal data with regard to which you seek to uphold any of the abovementioned rights (when rectification is requested, modifications to be made should be specified and documentation provided to back up its request).
For the exercise of your previous rights, OCP hereby provides its users with the following e-mail address: contact@oncallpeople.com. Upon your request to us, and after proper review, we may edit, deactivate and/or delete your personal data and other information from our active databases. Please be advised that we may not be able to delete all of your personal data from some of our secure databases and, in such case, we will make the data permanently inaccessible to any third parties. You may also be able to edit the personal information we store about you, by going to your account settings in the Site.
Like many other websites, we use cookies to track and collect information about your use of our Services. “Cookies” are small data files and identifiers that we transfer to your computer or device that allow us to recognize your browser or device and tell us how and when pages in our Service are visited and by how many people. We link the information we store in cookies to the information you may have provided us while using the Site. We also use web beacons, tags and other means on our Site. Such beacons are an electronic file, sometimes only a pixel or small image, embedded on websites. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Our Site and Services may implement links to the websites of our commercial partners and other third parties. If you choose to visit such websites, please take into account that we shall not be responsible for the practices employed by such websites linked to or from our Services, including the information or content contained thereinto. Third parties such as Google, Twitter and Facebook will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage.
Please remember that when you use a link to go from the Site or Services to another website, our Policy and Terms do not apply to those third-party websites or services. Your browsing and interactions thereof are at your own and final risk. Any banner or advertising of a third party we show on our Site and/or Services do not constitute and endorsement thereof. Finally, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your personal data and other information.
We may use Google Analytics and other software tools (like remarketing codes) from time-to-time to gather information about websites you browse view or when you undertake specific actions in a website. This allows us to provide you a customized, targeted advertising for our users. Therefore, third party vendors (such as Google, Inc.) may show you OCP’s ads on certain websites across the Internet, even after you leave our Site. The information generated therefrom will be transmitted to and stored by Google on servers located in the U.S.A. and other countries. Such third party vendors will use this information for the purpose of evaluating your use of the Services and/or Site, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. By using the Site, you hereby consent to the processing of data about you by third party vendors in the manner and for the purposes set forth above.
If you do not wish to receive this type of advertising from us, now or in the future, you may opt-out by browsing the Google opt-out page currently located at www.google.com/settings/ads/onweb, and also via the Network Advertising Initiative website currently located at www.networkadvertising.org/choices. For more information, Google provides certain privacy options at www.google.com/policies/privacy/partners/. Our ads do not collect any sensitive personal data about you.
If you have any questions or comments in relation to this Policy, please email us to:contactus@oncallpeople.com.
